From "What Makes Us Great?"

Jim Collins wrote the book Good to Great which is a highly regarded text on creating great companies. Here is a blog posting kicking around the idea of how to apply these ideas to the public sector. An interesting read!

"He is very clear that in the social sectors it is a mistake to think that we need to "act like a business" (the subtitle to the monograph is why business thinking is not the answer) and he acknowledges that the measurements that we use to assess ourselves are not going to be as neatly quantitative as those that measure the performance of a for-profit company. But we still have to have clear goals, and strong discipline, and a way to tell whether or not we are moving toward those goals."

We own Good to Great and Good to Great and the Social Sectors if you are interested.