Reference Staff need to read this article (hotlinked below) by Stephen Abram, Vice-President of Innovation at SirsiDynix. He lays out alot of the new technology and how to use it to be where the customers are. Also, he advocates for pictures of reference staff on the web. Say Cheese!
http://www.imakenews.com/sirsi/e_article000703138.cfm?x=b8y6LvH,b40hsWrL
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